Frequently Asked Questions
Yes! Each pillow is handmade and shipped out of our partnered factory in Chicago, IL.
Our pillows are completely machine washable and dryable! Washing your pillow is quite simple and can be cleaned using machine washing or by spot-cleaning. No matter the method you choose to use, always keep in mind to not use too much detergent and to wash your pillows gently.
It means if you’re not 100% happy with the final result of the custom pillow, or we will remake it until it's right.
Our current production time is 5-7 business days.
Shipping speeds depend on the location we are shipping to, and the shipping method chosen at checkout. The approximate shipping times are below:
Free Shipping: 4-8 Days
*Priority Shipping: 3-4 Days