What Makes A Good Photo?

1. Make sure your photo has good lighting – enough to see the details of your furry (or non-furry) friend’s face, but not so much that their face is too bright to see. 

2. A head-on shot is preferred. Make sure that you get the full face in the photo, including both ears. If only half of your pet’s face is showing, only half of its face will be on your product! 

3. Avoid blurry photos – the higher the clarity of the photo, the better. Remember that the photo will be shrunk down, so some subtle features may not be seen as clearly in the final product.

Here's what good images contain: 

• Little to no glares 

• Minimal grass 

• The subject of your image appears in the foregroundNo blur 

• Color of the subject doesn't blend in with the background (ie. black shirt on a black chair) 

• No objects interfering with the subject of the image (ie. hands petting a dog)

*See more from our examples below

Do You Crop For Me?

Yes, we crop the photo for you! Please make sure to specify exactly what you would like us to crop our (or keep) in the cropping notes.

Can I Upload Something Other Than A Dog Or Cat?

Absolutely! We like to encourage our customers to upload pictures of pets, humans, cars, and even logos, too! We have several patterns that aren’t specific to animals including our face pillow, portrait pillow, car pillow and object pillow. The same ordering process applies for these like the animal pillows, and if you have any specific notes, please leave them in the note box for our designers!

Can I See A Proof Of How My Image Will Look?

Unfortunately, we can’t provide a proof of your order because our designers have to personally set up your image and crop out the background of your image (if requested). Rest assured, if there are any issues, we’ll send you an email requesting a new image! 

How Many People Can Be In A Picture?

This is tricky; as long as the people in the image are close together you can have as many as you want. If the people are spread out, you would need to specify exactly how we should edit the image. 

For images with multiple people, many of our customers like to instead choose a portrait pillow instead of a shaped pillow.

I'm Having Trouble Uploading My Image

Don't panic; we're happy to help!First, please make sure your images are either JPEG (JPG) and PNG images. 

If your images meet the requirements, the uploader may need to be refreshed. 

 If the problem persists, close your window out completely, and open a new page to try again. 

 If you're still having trouble, please contact our Customer Satisfaction Team via phone (855) 246-7326, or email (

What Kind Of Files Can I Upload? supports only JPEG (JPG) and PNG images.  

Examples Of Good Images: